Privacy

Information on the processing of personal data

This page explains how we process personal data when you visit our website or contact us. We only process data to the extent necessary to operate the website, communicate with you, or fulfil contractual and/or pre-contractual obligations.

“Personal data” means information that can be linked to an individual. “Processing” refers to any operation performed on such data – for example collection, storage, retrieval, transmission or deletion.

Controller

Datadorf UG (haftungsbeschränkt)
Corneliusstr. 58
40215 Düsseldorf
Germany

Phone: +49 211 17130219
Email: info@datadorf.de

Your rights

You may request information at any time about whether we process personal data relating to you and, if so, which data. If data is inaccurate, you can request correction; if data is incomplete, you can request that it be completed.

Where the legal requirements are met, you can also request erasure of your data or restriction of processing. In addition, provided that the relevant conditions are met, you can request to receive the data you have provided in a structured, commonly used format and to have it transmitted to another controller.

If we process data on the basis of legitimate interests, you may object to such processing for reasons arising from your particular situation. You can object to processing for direct marketing purposes at any time.

You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates data protection law.

If we disclose data to recipients and your data is subsequently corrected, erased or restricted, we will inform recipients to the extent required by law, unless this is impossible or involves disproportionate effort.

Retention period

We store personal data only for as long as necessary for the respective purpose or for as long as statutory retention obligations require. After that, the data is deleted or – where applicable – restricted.

Server and log data

When you access our website, your browser transmits data to our server for technical reasons in order to deliver the website and ensure secure operation. This may include, in particular, browser type and version, operating system, the previously visited page (referrer), the pages/files accessed, the date and time of access, and the IP address.

This information is stored separately from other data and is primarily used to ensure stability, analyse errors and prevent misuse. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in secure and reliable web operations).

Log data is deleted no later than seven days after collection, unless it must exceptionally be retained longer to investigate a security-related incident. In such cases, it will be stored until the incident is fully clarified.

Contact by email or form

If you contact us by email, we process the information you provide solely to handle your request and to respond to any follow-up questions.

If you use our contact form, we process the information entered there (including your contact details) to handle your enquiry and enable continued communication. We will not pass this data on without your consent. Processing of the data entered in the form is therefore based on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time with effect for the future; an informal email is sufficient. The lawfulness of processing carried out until withdrawal remains unaffected.

We store the data transmitted via the contact form until you request deletion, withdraw your consent, or the purpose for storage no longer applies (e.g. after your request has been processed). Statutory retention obligations remain unaffected.

For efficient handling, your enquiry may be automatically transferred to our in-house ticket system. The transmission between the website and the ticket system is encrypted. The ticket system is operated by us and secured in line with applicable data protection requirements.

If your contact relates to entering into or performing a contract, the legal basis is additionally Art. 6(1)(b) GDPR.

Processing for order fulfilment

For order fulfilment and related bookkeeping, we use the service “lexoffice” provided by Haufe-Lexware GmbH & Co. KG (Freiburg im Breisgau, Germany). For this purpose, we transmit the information required to fulfil the order (e.g. name, address and – where necessary – further order details). The legal basis is Art. 6(1)(b) GDPR.

Further information on data protection at lexoffice can be found here: https://www.lexoffice.de/datenschutz/datenschutz.html